Telesales Executive | B2C Sales | The Football Pools
We're on the hunt for energetic
individuals to join our Customer On-boarding Department working within our Contact Centre here at our Sheffield HQ. As the voice of The Football Pools
, you will be responsible for the promotion of The Football Pools
via outbound telesales channel.
We have positions available at our Sheaf Quay Office(S4 7SW). Our contact centre is only a short walk from the city centre and has excellent transport links.
RESPONSIBILITIES OF A CALL CENTRE EXECUTIVE INCLUDE
IDEAL CALL CENTRE CANDIDATES
- Promoting The Football Pools products to consumers
- Working towards and achieving daily and weekly targets
- Maintaining a high standard of quality calls to ensure that customers are treated fairly
- Reporting to your Team Manager
- Where necessary, refer issues to relevant internal /external department using correct escalation procedures
- Understand The Football Pools games, promotions and keep up to date with any changes! (Training will be provided)
- Act as a brand ambassador for The Football Pools, using knowledge of the brand and offers to promote The Football Pools in a positive way at any given opportunity
- Representing both Ant and The Football Pools in a professional manner
HOURS OF WORK
- Have a confident telephone demeanor
- Have excellent communication and customer service skills
- Engaging personality with the ability to build rapport quickly with customers
- Able to work to targets / target driven
- Confidence in speaking to a wide variety of people over the telephone
- Previous outbound sales experience
Monday - Friday, 10AM - 7PM
Total 40 hours
WHAT WE WILL GIVE YOU
OUR BENEFITS INCLUDE
- £17,264-£19,240 plus uncapped bonus (£8.30 - £9.25 per hour) plus uncapped bonus
- 20 days holiday which increases with length of service plus 8 days bank holiday
- Access to our employee benefits scheme
- You'll receive up-to-date training and development in our state of the art training academy. We will nurture your talent, to develop your skills and your career with us.
- We have a track record of promoting from within, and many of our senior managers started in calling positions, so they understand the importance of every role within the team.
- Free mobile phone insurance worth £179
- Discounted gym memberships available across a variety of gyms
- A free drink per month from Café Nero
- Discounts across a variety of high street stores, supermarkets and online shops
- Free eye tests and access to a discounted health cash plan
- Discounted cinema tickets
- Pension plan
- Special rates & discounts available in a variety of luxury hotels, days out and holidays
- Plus much more…
Join us and you will be representing one of the most iconic “British Pools” brand within the UK, talking to prospective customers and providing a first customer journey experience.
Our call centre offices are based in Sheffield, and we are committed to continuing to develop a stable and secure based business for our staff and our clients.